Back to School - Customer Success Certification & Training
Updated: Jun 28
What are the available Customer Success Certification and Training programs?
What format suits me best: instructor-led or e-learning?
Can I train my team of Customer Success Managers? And is a tailored training program possible based on the specific needs of my team?
In the lull of the summer vacations when business slows down, why not take a training course in Customer Success. Or start planning a course for your team of Customer Success Managers upon their return from a well deserved summer vacation.
But which Customer Success training course best suits you, or your team?
This is the question I asked myself. So I did my due diligence and researched the training providers and the various courses they provide with certain criteria in mind:
Training course format
Training for teams
... (and more criteria)
I reached out to the various training providers, and produced an analysis report available here for free to download:
I hope this will help you decide what training is best for you!
And stay tuned for a follow-up series of videos where I will talk to some of the training providers on the merits of their Customer Success Certification and Training programs.
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