The Customer Success Journey - Introduction
Updated: Aug 2, 2021
Have you ever asked what is Customer Success?
And how do you ensure that your Customers achieve Success?
Join me in my quest for further information and knowledge in the domain of Customer Success (CS), where I will question what Customer Success is, and explore topics like:
Certification & Training
useful information on CS
Standards and Frameworks
Systems & Solution architecture
Vendors who provide the products and solutions for CS
the dark side of CS - when things go wrong!
Whether you are new to Customer Success or a veteran in this field, follow me on my journey where I will share my discovery through a series of videos, provide useful collateral, and talk to various Customer Success thought leaders on the way.
Join me on this Customer Success journey.
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